Shipping & Returns
SHIPPING: Our goal is to deliver your purchase as quickly as possible. All orders are shipped on business days (Monday through Friday) excluding holidays. All orders have a processing time of 24 hours if the merchandise is in stock. The exact shipping cost for your order will be added and displayed at checkout.
SHIPPING RATES: We use USPS (United States Postal Service) – Priority Shipping – these rates apply to the United States and include Alaska and http://www.jump4loves.com/.
INTERNATIONAL SHIPPING: bgdshop.com will calculate the most economical form of shipping at the time of purchase.
RETURNS: We accept returns within 15 days of the initial purchase’s delivery date. We will issue a bgdshop.com credit as long as the merchandise is in its original condition, and has all its packaging, inserts and tags intact. If you decide to return your purchase, email us at email@example.com and we will send you instructions. You will be responsible for the return shipping cost (including the necessary insurance).
FREIGHT CLAIMS: We inspect and pack our merchandise carefully to ensure that you receive it in perfect condition. If you do receive an item that has been damaged during shipment please contact us at firstname.lastname@example.org within 24 hours of delivery. Please keep the original items and all packaging material. In addition, we require a photograph of the damaged item. If the item is unique, at your election we will treat it as a return under the preceding paragraph and provide a full refund less the cost of shipping.
INFORMATION COLLECTION AND USE: Barbara Gisel Design, Ltd. is the sole owner of the information collected on bgdshop.com. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages, fulfilling orders or analyzing data. In those cases, we provide only the information necessary for the performance of those specific functions. We will not sell, share or rent this information to any other unrelated entity for any reason. We use the information you give us to personalize the service to individual needs, to service customer requests, to respond to customer queries and other communications, and to improve our service generally.
LOGGING IN: During log in, a user is required to give contact information (such as name and email address). Logging in involves creating a username and password, which when entered later, allows access to a personal account, with purchase history and other information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
ORDERING: We request additional information from the user on our order forms. On request, a user must provide contact information (e.g. name, billing and shipping addresses) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
CHILDREN: We do not sell products for purchase by children although we may sell children’s products for purchase by adults. If you are under 18, you may use bgdshop.com only with involvement of a parent or guardian. In placing an order, you warrant that you are over 18 years of age, and that you are providing bgdshop.com with accurate, true, and complete information, and that you have the authority to place the order
SECURITY: This web site takes precautions to protect our user’s information. When users submit sensitive information via the web site, their information is protected both online and off-line. When our log in/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with encryption software. All email communication regarding sales orders will refer to credit card numbers only by their final four digits. If you have any questions about the security at our web site, you can send an email to email@example.com. Access to the customer database is limited to those employees with a need to perform specific functions (such as shipping, order transaction, customer service, billing). If you have any questions about the security at our Web site, you can send an email to firstname.lastname@example.org.
EMAIL COMMUNICATION: We send registered customers of bgdshop.com occasional emails with information and updates about our products and events.
CORRECTION/UPDATING PERSONAL INFORMATION: If a user’s personally identifiable information changes or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data. This can be done online by making corrections to the relevant data in your account profile or by emailing us at email@example.com.
TERMS: Your use of bgdshop.com is governed by these terms and conditions; please take a few minutes to review them. Your use of the web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, please do not use the bgdshop.com web site.
YOUR ACCOUNT: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. bgdshop.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
EMAIL SIGN-UP: You may choose to receive regular bgdshop.com email updates, which include news about new products, events and special promotions. You do not need an account to receive email updates. Simply click the “subscribe” link found at the bottom of every page. You may unsubscribe at any time by clicking the unsubscribe link found at the bottom of all email updates sent to you.
TAXES: Pennsylvania sales tax will be added to all orders shipping from Pennsylvania.
DISCLAIMER OF WARRANTIES: YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK AND THAT THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. BGDSHOP.COM DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR MERCHANDISE INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, BGDSHOP.COM DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE INFORMATION AND SERVICES PROVIDED ON THIS SITE AND THE MERCHANDISE OFFERED AND SOLD AT THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, AVAILABILITY, OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THIS SITE. BGDSHOP.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR EMAIL SENT FROM THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BGDSHOP.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
INDEMNIFICATION: You agree to indemnify and hold harmless bgdshop.com and Barbara Gisel Design, Ltd. and their officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys’ fees, made or incurred by any third party arising out of or related to your use of this site.
TERMINATION: We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including but not limited to providing us with false information.